Shipping policy

SHIPPING POLICY – QUANTUM LEAP

We offer two shipping methods depending on the product type to ensure optimal quality and delivery.

Our bone broth is prepared and shipped through a specialized third-party delivery system to maintain freshness and integrity.

Order Cut-Off:
Orders must be placed by Sunday at 11:59 PM to be included in the weekly delivery cycle.

Processing & Shipping Schedule:

Important Notes:

This is a fixed weekly delivery schedule
Someone should be available to receive your order upon arrival
We are not responsible for missed deliveries or spoilage due to unattended packages

Our creams and body care products are shipped via standard courier services.

Processing Time:
Orders are processed within 1–3 business days

Delivery Time:
Estimated delivery is 1–5 business days depending on your location

Tracking:
Tracking information will be provided once your order has shipped

Shipping Rates:
Calculated at checkout based on your location and selected products

Incorrect Addresses:
Please ensure your shipping details are accurate. Additional fees may apply for reshipment of returned packages.

Delays:
Shipping times are estimates and may be affected by courier delays, weather, or holidays.

If your order arrives damaged or there is an issue, please contact us within 48 hours of delivery with photos so we can assist you.